For those readers that have not followed the news/events that have been unfolding in recent weeks in regard to ChatGPT, let us take a step back. ChatGPT is an AI chat bot that generates human like text based upon input. Notably, ChatGPT has passed bar exams, college exams, medical licensing exams, and related testing as well as being able to code, send emails, and producing advertising and press releases. In doing so, many have attempted to use ChatGPT to simulate work and related projects in the workplace. Given this sudden rise in popularity (amongst some) with this AI, I think this is a good time to look at how ChatGPT is impacting the workforce in employment related matters.
As always, below are a couple articles that caught my eye this week.
ChatGPT & HIPPA Compliance Issues
Ah yes, the situation that likely keeps many in the HR field up at night: the disclosure of an employee’s medical history/records. As this article notes, there is concern that while ChatGPT could take over many of the responsibilities of those in HR, at this time there does not appear to be a way to prevent the AI system from disclosing an employee’s medical records. Many have pointed out that while ChatGPT (and related AI systems) can streamline the process, these AI systems are not full proof. In this instance, while ChatGPT apparently could be used to ensure compliance with HIPPA, it does not appear the system is capable of handling/processing an employee’s records without disclosing an employee’s medical history.
How ChatGPT Can be Utilized By Those in HR
While many may consider ChatGPT to be an “enemy”, in so much that it could replace employees/jobs, let us consider how it could be utilized by those in the HR field. As Allie Nawrat over at Unleash writes, some in the HR field are finding ways to utilize ChatGPT (and related AI system) to help write job postings, market the employer, and write about positions/careers on the employer’s website. Now will these AI system replace everything that those in the HR field do? Not necessarily. However, there does appear to be room to integrate these systems into the HR field.
Tech Companies Warn Employees Against Sharing Sensitive Data With ChatGPT
In recent days, some big tech companies like Microsoft and Amazon have cautioned their employees against sharing sensitive data with ChatGPT. It is important to note that these tech companies have generally supported the use and integration of ChatGPT into their work places. However, there is still some uncertainty as to how/when, and how often ChatGPT should be utilized in the workplace. As well, there appears to be some apprehension over what ChatGPT could do with sensitive data if it is shared with the AI system by employees. At this time, while their appears to be no perfect answer/solution to the matter, I expect to see employers begin to implement policies over how/the manner in which these AI systems are used in the workplace.
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